Although I’m not a fan of Walmart, I have to stay I found this interview with their CMO useful. It offers very practical tips for utilizing Facebook for a retail purpose. If your company doesn’t have a presence already on facebook, you are missing out a fantastic opportunity to engage with your customers. It’s like… Read more »
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5 Tips To Managing Social Media
I can’t tell you how often I hear from small business owners, “I don’t have time to be on Facebook.” To which I respond, “Can you afford not to be?” Facebook offers businesses a wonderful opportunity to get to know you what your customers are thinking of your business, what they would like to see improved and… Read more »
6 Ways Social Media Impacts the Hospitality Industry
Social media is giving us more opportunities to get to know our customers and to provide better service to them. This article shows some wonderful examples of how social media can have an impact on the Hospitality industry. Hats off to the Hyatt Regency in Milwaukee for being the Concierge Twitter example. You understand the important… Read more »
Two Great Social Media Stories
There is a definite shift happening in the marketplace and it is becoming more imperative than ever to get your customers to not only be loyal to you but to be advocates for your business. This is a great article about how to gain loyalty with good content marketing. http://www.pr2020.com/page/9-steps-to-gain-leads-and-loyalty-with-content-marketing I had the great opportunity… Read more »